PRIVACY POLICY

Effective Date: December 1, 2025

Hello Flow Studio (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

  • Name

  • Email address

  • Billing information (processed securely via Stripe; we do not store full payment details)

  • Information submitted through forms (including Tally, Notion, or similar tools)

  • Client business information shared in connection with services

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Usage data via cookies, Google Analytics, and Meta Pixel

AI Inputs

If you use any AI-powered tools, systems, or workflows we provide, you may submit prompts, files, or business information. These inputs are used solely to deliver the requested service.

⚠️ Do not submit sensitive personal information (e.g., Social Security numbers, health data, banking credentials) unless explicitly requested in writing.

2. How We Use Your Information

We use collected information to:

  • Provide and deliver services and digital products

  • Process payments

  • Communicate with you

  • Improve our website and services

  • Deliver AI-generated outputs at your request

  • Comply with legal obligations

3. Sharing of Information

We may share information with trusted third parties, including:

  • Stripe (payment processing)

  • Google Analytics (website analytics)

  • Meta (Facebook) Pixel (marketing analytics)

We do not sell your personal information.

4. Data Retention

We retain information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

5. Data Security

We implement commercially reasonable security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at:
📧cathleen@helloflowstudio.com

7. Changes

We may update this policy at any time. Continued use of our website constitutes acceptance of the updated policy.